Measure Results

BSRs work hard listening to the needs of their businesses while providing a full-array of workforce development solutions.  So how do you know your customers are happy?  Ask them.  Now more than ever, to remain relevant, we must connect and engage the business community with solutions to help address their workforce challenges.  The tools and successful practices presented in this section, will help you measure what you really want to manage - quality, timely services that businesses want.

Training Materials

Understand, Engage, Deliver and Measure...these training materials will help you do just that. Learn how to connect and partner with your business community to address your workforce challenges.

Value Add Resources

Check out these key resources that enhance the training materials. Learn about how your peers are adding value to the customers they serve.

File Measure Results Resources From The Field

Use these resources submitted by Business Service Representatives for ideas on how to measure the results from your business…

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File Facilitator Guide 3.1: Strategic Marketing to Business Customers
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Video Veronica Reyes - Using LinkedIn To Track Closed Jobs

The Aerospace Transition Center in Houston, Texas is using LinkedIn to track closed jobs with employers and to more…

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File Facilitator Guide 2.3: Process and Service Improvements for Job-Seekers to Ensure Quality Referrals
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Video Scott Sheely - Manufacturing Skills Factory Gains Nearly 100% Placement And Retention Rate

The Lancaster WIB has worked with employers to enhance the training it was providing for the manufacturing industry so…

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